The BT scam letter circulating in Derry which now turns out to be genuine
The letterwas from BT and stated that customers may have spotted a mistake in their bill and encouraged bill payers to contact them if they have any questions.
Police originally claimed the letter was a scam with the sole intention of innocent people phoning the number and passing on their financial details.
“Please be aware that business letters don’t usually start with ‘Hello’,” a PSNI spokesperson said.
However, BT made contact with the PSNI and informed them that the specific letter they featured on their Facebook page was in fact genuine.
A PSNI spokesperson said: “We are glad that, on this occasion, this individual was not being targeted by scammers however our advice still stands.
Police said not to pass bank details over the phone unless you are 100% sure who you are speaking to.
The PSNI spokesperson added: “Genuine companies will be happy for you to confirm who they are and do not usually ask for personal information.”
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