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ULSTER BANK TO SHUT TWO DERRY BRANCHES OVER FALL IN CUSTOMERS

written by John March 9, 2017
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ULSTER Bank is shutting two of its branches – one in Derry and in Co Derry.

It says this is as a result of more people using digital technology.

The branches face the axe are situated at Millennium Forum and Garvagh.

A further seven are shutting their doors across the North.

Sean Murphy, Managing Director, Personal Banking, Ulster Bank in Northern Ireland said: “Banking has changed radically in recent years. More and more of our customers are using digital technology and fewer are using our branch network.

“Closing a branch is never an easy decision and one we do not take lightly.

“Recognising that customers expect different services from their bank, we continue to invest in a range of channels to improve access in a sustainable way, such as our Bank on Wheels, 24/7 telephone banking and our services available through the Post Office.

“Ulster Bank still retains Northern Ireland’s largest bank branch network and its only Bank on Wheels service, as well providing ongoing education for customers in how to make best use of these services.

“We will also be introducing additional digital and community support roles to assist with this transition.

“In line with the industry-agreed UK protocol on branch closures, we are writing to customers of these branches to inform them of alternative branch locations in their area and the range of banking services available on their mobiles, online, telephone and in post offices.

“We are also communicating directly with staff in those affected branches.”

ULSTER BANK TO SHUT TWO DERRY BRANCHES OVER FALL IN CUSTOMERS was last modified: March 9th, 2017 by John

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garvaghMillennium ForumSEAN MURPHYULSTER BANK TO SHUT TWO DERRY BRANCHES OVER FALL IN CUSTOMERS
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