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Danske Bank to close branch in Derry

written by cassoscoop February 9, 2024
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A Derry branch of Danske Bank is one of four that will close summer across the North of Ireland.

The branches are in Shipquay Place in Derry, Carrickfergus, Knock in east Belfast and Saintfield in Co Down.

They will close on Friday, June 7, and the bank said there will be no job losses.

Danske said it was responding to changing banking habits and had to make “difficult decisions” to shut branches that are used less than others.

It advised customers that external cash machines attached to the branches will also be removed on 7 June.

After these latest closures, Danske Bank will be left with a remaining network of 24 branches across Northern Ireland.

“The world around us is always changing, and alongside that we’ve seen changes to how people choose to do their banking,” said Aisling Press, Danske Bank’s managing director of personal banking.

“Many of our customers are now using alternative ways to bank with us, like through our digital solutions, banking on the phone or in the Post Office.”

Ms Press added that over the past two years, Danske had seen a 25% increase in customer logins to the bank’s digital services.

“We have to respond to these changes, and a key part of that is reviewing and adapting how we invest in our customer solutions for the future,” she explained.

Ms Press said Danske’s response to change has included investing more in some branches.

“Sometimes it also means we need to make difficult decisions to close certain branches that are being used less,” Ms Press added.

“This isn’t an easy decision to make, and we consider lots of factors including the customer impact of the closure and alternative services nearby.”

Last week, Danske Bank reported an 80% rise in pre-tax profit to £186m in 2023.

Danske Bank to close branch in Derry was last modified: February 12th, 2024 by cassoscoop

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Aisling PressDanske Bank to close branch in DerryDanske Bank’s Managing Director of Personal BankingDerrySHIPQUAY PLACE
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